The Fall of Client Service

My text to an agency after my interaction with ExpressScripts after editing out the negative feedback: Yup. Nothing left. Five customer service reps, three-four transfers, two dropped calls, 47 minutes and 20 seconds of pure torture. 800 milligrams of ibuprofen. All to place a request for a bill/invoice I’d paid nine weeks ago and never received … Read moreThe Fall of Client Service

FoTo FriDay 10/04/13

Piled as high and wide as the table could hold. Fast forward a couple hours (and a couple pitchers) and here’s what you get. Thanks to Edmister’s for the assist: Quarterdeck – MD Crabs (what’s left of them)

Federal Fountains Still Open!

Someone neglected to tell the animals (notably Samantha) that all Federal Parks fountains are shut down as well. Sammy you’re a rebel! Sam at a Federal Fountain on a humid Fall DC Day!  Fair run in oppressive Fall humidity—and on more closed Federal land.http://runmeter.com/61e388546d4164bf/Run-20131003-0908?r=e AniMal